Privacy Policy

Effective Date: July 2nd, 2025

At M.O.S. Challenge Coins, we value and respect the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website and interact with our services. By using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of personal information:

  • Personal Identification Information: This includes details such as your name, email address, phone number, shipping address, and any other information you provide through our contact forms, quote requests, or account registration.
  • Design Information: Details about the custom challenge coin designs you request, including uploaded reference photos, design preferences, and coin specifications.
  • Technical Information: We may collect certain technical data when you visit our website, such as your IP address, browser type, device type, and other non-personal information used to enhance your browsing experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and respond to your quote requests.
  • To communicate with you about your custom challenge coin order, including sending quotes, updates, and tracking information.
  • To improve the functionality and content of our website based on user preferences and behavior.
  • To send you promotional information, if you have opted in to receive marketing communications. You can opt-out at any time.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following cases:

  • Service Providers: We may share your information with trusted third-party service providers who assist us with processing orders, shipping, and maintaining our website. These third parties are required to protect your information and use it only for the purposes of providing services to us.
  • Legal Compliance: We may disclose your information if required to do so by law or in response to a legal request, such as a subpoena, court order, or government inquiry.

4. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, alteration, or destruction. This includes using secure encryption technologies and implementing best practices in data protection. However, please note that no data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.

5. Your Rights and Choices

You have the right to:

  • Access and Update Your Information: You can access and update your personal information by contacting us directly.
  • Opt-Out of Marketing Communications: If you no longer wish to receive promotional emails from us, you can opt out by following the instructions in the email or by contacting us directly.
  • Request Deletion of Your Data: You can request that we delete your personal information, subject to legal and contractual obligations.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and improve our services. You can control the use of cookies through your browser settings.

7. Links to Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices of these third-party sites, and we encourage you to read their privacy policies before submitting any personal information.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.